General Information

All orders are subject to availability. If an item is unavailable at the time of purchase, you will be notified promptly, and a full refund will be issued via your original method of payment.

Delivery Locations

We proudly offer international shipping. Yosha Soul delivers to customers worldwide.

Delivery Timeframe

Estimated delivery times are shared once your order is confirmed. Please note:

  • Delivery estimates begin from thedate of dispatch, not the order date.
  • We aim to ship all orders within7–12 business days (Sunday to Thursday, excluding public holidays).
  • Delivery dates may vary depending on your location, shipping method, and order contents.
  • You may receive your items in separate shipments.

Shipping Costs

Shipping fees are calculated based on the weight of your order and your delivery address. You will see the total shipping cost at checkout before finalizing your purchase.

Additional charges may apply for remote areas or oversized/heavy items. These will be clearly displayed during checkout.

Applicable VAT on shipping is calculated based on the delivery destination.

Items Damaged During Transit

If your package arrives damaged, please reach out to us immediately so we can assist you.

📞Phone: 971-54-382-2006

 📧Email: [email protected]

Need Assistance?

For any questions regarding shipping, delivery, or the status of your order, don’t hesitate to contact us. Our team is here to support you.

Order Tracking

Thank you for choosing Yosha Soul. We’re honored to be part of your journey with our curated collection of perfumes, and signature gift sets.

How to Track Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing yourtracking number and order details.

All deliveries across the GCC are managed by our trusted logistics partners to ensure a smooth and timely experience.

If you need any assistance, please don’t hesitate to contact our customer care team at 971-54-382-2006📞