FAQ
HOW TO ORDER
Shopping for Yosha Soul products has never been easier! Browse the rich variety of our products from the comfort of your own home or using a mobile device while you’re on the move. All Yosha Soul products online prices are the same as the recommended retail prices found in Yosha Soul boutiques (T&C applied)
Shopping Bag:
Use the Shopping Bag as you would in a shop! Simply place products you would like to buy inside. Placing a product in your Shopping Bag holds no obligations. If you change your mind, remove an item at any time.
To add a product to your Shopping Bag:
To add a product to your Shopping Bag, just click on the ‘Add to Shopping Bag’ button found in the detailed display view of each product.
To view the contents of your Shopping Bag:
View the contents of your Shopping Bag at any time by clicking on the Shopping Bag icon in the upper right-hand corner of your page. From here, either continue shopping or click on ‘Secure checkout’ to purchase the contents of your Shopping Bag.
To change the number of products in your Shopping Bag:
If you change your mind and want to change the quantity of an item(s) already in your Shopping Bag, enter the desired quantity and click anywhere on the screen to automatically update the quantity of those items in your Shopping Bag.
To remove products from your Shopping Bag:
Click on the ‘Delete’ button (the cross symbol) in your Shopping Bag. Please be aware that if an item is still visible in your Shopping Bag, it has not been properly deleted.
Please note that you have the right to return within 30 days. You will find further information in the Return Policy section.
HOW TO TRACK YOUR ORDER
Once your order has been dispatched by our courier you will receive an email confirmation with your tracking number.
Please, clickAramex to enter your tracking number.
Yosha Soul’s delivery partners handle all shipments in the GCC.
HOW TO PLACE AN ORDER
Ordering from Yosha Soul is simple and convenient. You can browse our full collection online and make your purchase directly through our website, whether you’re at home or on the go.
Product Pricing:
All products are priced in line with the recommended retail prices found in Yosha Soul boutiques (terms and conditions apply).
Using Your Shopping Bag
Think of your digital Shopping Bag just like one in a boutique – a space to explore, hold, and consider.
- To Add a Product:
- Click the‘Add to Bag’ button on any product page to place an item into your Shopping Bag. You’re under no obligation until you check out.
- To View Your Bag:
Click the Shopping Bag icon at the top right corner of your screen at any time to review your selections.
- To Update Quantities:
Want more or less? Simply adjust the quantity, and your bag will update automatically.
- To Remove an Item:
Click the‘Remove’ (×) icon beside any item you’d like to take out. Please note, items remain in your Bag until fully removed.
For details on returns, please refer to our Return Policy.
ORDER TRACKING
As soon as your order is on its way, you’ll receive a confirmation email with a tracking number for your convenience.
To track your delivery, simply click the tracking link or visit theTracking Page and enter your tracking number.
All Yosha Soul orders across the GCC are handled by our trusted delivery partners to ensure smooth and secure shipping.